Senior Product Manager - Technical, Alexa Smart Home GUI
描述
Are you passionate about building the Smart Home of the future, where you can help customers seamlessly use Alexa endpoints for their everyday Smart Home tasks? Are you interested in leveraging Artificial Intelligence, and the latest in engineering advancements to deliver new customer experiences? If so, the Alexa Smart Home (SH) team is looking for a Sr. Product Manager - Tech to improve the quality (reliability, performance etc.) of the SH GUI experience, including improving data reporting, and devising the SH CX scope on Metis (web-based Alexa). Our team is focused on leveraging new technology to make life at home more convenient, secure, and sustainable through automation.
As Sr. Product Manager - Tech, you will develop a consumer-focused product vision, run day-to-day execution for various initiatives. In this role, you will go deep on GUI quality related issues our customers face and define metrics and benchmarks for improving the quality bar. You will also define requirements for SH experience on Metis and support requirements definition and execution on Multimodal experiences. You will work across engineering, data science, user experience, user research, go-to-market, and cross organization stakeholders to bring your product from ideation to launch.
You will launch new products globally by adapting and scaling them across a range of geographies. The ideal candidate will have a passion for quality and data, be comfortable with ambiguity, and be motivated by a fast-paced and entrepreneurial environment.
Key job responsibilities
- Define the CX quality bar across all endpoints on SH GUI
- Define high quality product roadmap for Metis based on internal/external research, analysis, and data
- Support requirements definition and execution on Multimodals
- Lead business requirements and user stories that can be used to create product specifications
- Drive prioritization and trade-offs among customer experience, cost, and timelines
- Work closely with engineering teams, and program management to deliver products to market
- Drive product launches including working with marketing team, executives, and other product management team members
基本任职资格
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
优先任职资格
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.