Product Manager II, Ring Subscriptions
DESCRIPTION
Ring is seeking a Product Manager to own subscription cost optimization, feature analytics, and growth strategies while contributing to business planning and reporting processes. We are passionate about our mission and look for a similarly passionate product manager to drive feature development decisions, analyze subscription behavior patterns, optimize our cost-to-serve model, and develop market-specific approaches to drive global growth. This is a key role where, as a member of the subscriptions team, you will ensure that feature development and subscription offerings are aligned with customer needs and business profitability goals across different markets.
You will focus on analyzing feature usage patterns, subscription behaviors, and cost-to-serve metrics, working cross-functionally with Engineering, Finance, GTM, Sales, and other Product teams to inform product decisions and business strategy. You will identify & monitor key drivers influencing subscription performance (e.g., feature adoption, cost-to-serve, customer LTV, etc.) and help be the voice of the customer as you translate these insights into actionable product recommendations.
This role requires strong analytical skills, experience with feature prioritization, and the ability to translate complex usage and cost data into clear product strategies. The ideal candidate will thrive in a fast-paced environment and have a proven track record of driving business results through data-informed product decisions.
Key job responsibilities
1) Partner with Engineering and Finance to optimize cost-to-serve through strategic feature trade-offs and technical implementation decisions.
2) Develop and own margin analysis and pricing targets for new subscription offerings, working closely with Finance to ensure profitability goals are met while maintaining market competitiveness across different regions.
3) Drive regular analysis of subscriber cohorts by region to understand feature/subscription usage patterns and their impact on customer LTV.
4) Design and implement regional growth strategies, considering local market conditions, competitive landscape, and customer preferences to drive subscription adoption.
5) Establish and maintain performance measurement framework, including key metrics (e.g., ARR, ARPU, Churn, etc.) to be leveraged during business reviews and operational planning
6) Own monthly and quarterly business reporting for the subscriptions business, including feature usage analytics, cost-to-serve metrics, and subscription behavior trends across regions.
About the team
Since its founding in 2013, Ring has been on a mission to keep people close to what's important. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors App, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.
BASIC QUALIFICATIONS
- 3+ years of product management experience
- Experience performing financial or other quantitative analyses
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Tableau, Essbase or Cognos)
PREFERRED QUALIFICATIONS
- 5+ years of product management experience
- Experience managing technical products or online services
- Knowledge of SQL and VBA at an advanced level
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,700/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.