Product Analyst, Blink
DESCRIPTION
Blink is the result of one of the most successful Kickstarter campaigns ever, growing the business at an astounding rate since the first product introduction in 2016. Now at the forefront of the consumer electronics home security market and part of Amazon Devices, we are seeking a talented, customer-obsessed team members to join the Product Management and help bring our future product visions to life.
Key job responsibilities
This role focuses on our device roadmap, specifically our battery operated cameras and doorbells and works directly with our hardware and app team.
- Collect and analyze consumer and product research to drive product decisions
- Establish and test against product requirements and KPIs for the product(s) or feature(s) to ensure the best customer experience
- Collaborate with go-to-market, sales, and marketing teams to ensure consistent product messaging at and post launch
- Monitor and track the competitive landscape for the product or feature category
- Monitor the impact of feature launches across our products using CSAT indicators like Amazon.com ratings, iOS/Google ratings, and qualitative studies.
A day in the life
- Analyze the impact of feature launches across our product portfolio
- Build automated dashboards to visualize KPIs over time
- Work directly with the Business/Sales teams to create innovative ways to forecast and predict customer behavior
About the team
The Blink product management team is small but mighty (and growing!). We are responsible for all areas of the roadmap, spanning devices, subscriptions, UX, and more. We work closely with all cross-functional teams including engineering, program management, sales, marketing, and UX to name a few. We strike a balance between start-up nimbleness and bias for action, and scaled data-driven decision making and customer obsession. We are a passionate group, collaborative in nature and firm believers in hard work and teamwork.
BASIC QUALIFICATIONS
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience with SQL
- Experience defining requirements and using data and metrics to draw business insights
PREFERRED QUALIFICATIONS
- Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling
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