Strategic Operation Manager, Strategic Operation Manager
DESCRIPTION
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Do you want to develop and suggest growth strategy for the sales team based on data analysis and insight generation? Do you love data, analytics, and working with a diverse team? Do you love investigating ambiguous issues, getting into the weeds of a problem to find a solution? Are you passionate about solving business problems through data-driven decision making?
We are offering an exceptional opportunity for a strategic leader to take on a dual-impact role that spans both Business Operations (BO) and Field Sales Operations (FSO). This unique position offers unprecedented exposure to end-to-end sales operations, combining strategic planning with field execution - a rare combination that provides accelerated career development in sales operations leadership.
The successful candidate will be a self-starter who excels at deriving actionable insights from large datasets. You thrive in autonomous environments, driving improvements in reporting tools and processes while knowing when to seek guidance. We're looking for someone who combines strong technical skills with excellent communication abilities - equally comfortable analyzing complex data and presenting to executive leadership. Your proven track record of delivering scalable solutions, attention to operational detail, and ability to build relationships across all organizational levels will be key to success in this role.
Key job responsibilities
- Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence multiple functions within AGS Korea
- Lead to build Korea Go-To-Market Strategy with in-depth analysis to identify market opportunities and service penetration
- Develop, manage and provide sales revenue and customer adoption reporting capabilities/systems to field personnel, sales management, and AWS leadership that support a global, multi-channel sales organization with actionable analytics
- Design and develop insightful dashboards, reports and metrics by using SFDC (CRM), BI (Business Intelligence) tools and Excel
- Manage monthly forecast and other financial models to aid sales division
- Develop key sales support systems/processes required to meet the rapid growth of the business
A day in the life
[Business Operation domain]
- Collaborate with cross-functional teams across Korea, APJ, and worldwide organizations
- Develop and manage business planning models based on historical analysis
- Provide strategic recommendations to management based on comprehensive business analysis
- Design and implement optimized business processes and systems
[Field Sales Operation domain]
- Partner with Division Sales Leadership to -develop and analyze metrics measuring sales program effectiveness
- Leverage data analytics to uncover actionable business insights supporting customer cloud journey
- Drive operational excellence through field-level execution and program optimization
- Design and implement new analytical approaches to enhance field sales performance
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 5+ years of finance, business management and sales operations experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
PREFERRED QUALIFICATIONS
- Experience working within a high-growth, technology company
- Experience using Microsoft Excel to manipulate and analyze data
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.