Sr. Business Operations PM, Amazon Key
DESCRIPTION
Amazon Key is pioneering secure delivery experiences for single-family homes and residential buildings using the latest home security technologies. Key is a uniquely cross-functional team within Amazon, and often serves as the connective tissue between Smart Home/Devices, Logistics, and Retail/Shopping. We are the bridge between device management and physical services, and our team indexes highly on ownership and collaboration. We have lots of stakeholders and relentlessly high standards for our high-visibility programs.
The candidate for this position will have experience designing and implementing mechanisms for effective communications and operations and is expected to develop a broad understanding of the businesses across the organization. The ideal candidate is highly organized and thinks long term by looking around corners, is biased for action in ensuring the team is set up for success in achieving our goals, displays strong backbone with the ability to disagree and commit. They demonstrate excellent communication and business writing skills, bring new perspectives to the team, and earn trust through broad stakeholder influence. This position will play an important role through the business planning process and will have exposure to senior leadership across multiple S-team organizations.
Key job responsibilities
Strategic business projects:
- Drive annual planning processes (3YF, OP1, OP2, business reports, headcount and goals planning)
- Lead projects that require a single-threaded owner outside the existing program areas that require cross functional collaboration
- Perform ad hoc deep dives in collaboration with program owners
Mechanisms:
- Audit and evolve mechanisms to enable the teams to deliver results effectively and efficiently
- Participate in or lead one or more cross-org working groups
- Support broader teams as needed to write, review and advise on business document readiness
- Drive best practice sharing across programs
Organization and Leadership support:
- Drive the creation and review of content and help prepare for executive reviews
- Collaborate on creation of content for org communications and external publications
- Attend business reviews and leadership meetings, providing feedback and tracking action items
- Provide an independent perspective and act as a sounding board for diverse perspectives and ideas for leaders in the org
- Consultative approach with various internal teams or projects, including helping them think through issues and roadblocks (both business and communications), and by providing larger organization context
BASIC QUALIFICATIONS
- 4+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience working across functional teams and senior stakeholders
- Experience in influencing senior leadership through data driven insights
- Experience owning/driving roadmap strategy and definition
PREFERRED QUALIFICATIONS
- Experience owning technology products
- Experience with feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- MBA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.