Product Manager - Community
DESCRIPTION
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
About Us:
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Product Manager, you will focus on identifying new opportunities and building new high impact products to strengthen the connection between streamers and viewers. From familiar ways to interact through chat messages, emotes, predictions and polls, to empowering Creators to reach their audiences through stories, clips, and VODs, and further to more sophisticated types of interactions – some of which may not have been invented yet – you will help define and execute strategy based on a foundation of customer needs with a focus on agile innovation in this space.
Our team is based in San Francisco, CA but you can work from San Francisco, Los Angeles, or New York City, NY.
You Will
- Develop understanding of Creators' and Viewers' needs, aspirations, and pain points
- Define products and features that align with the Community Team strategy, in partnership with designers, engineers, researchers and analysts
- Determine appropriate goals and metrics for your products to measure success
- Drive execution working directly with a team of engineers and designers
- Collaborate with Marketing and Data Science on the roll-out plan and go-to-market strategy
- Conduct post-launch analyses and present insights/next steps to the leadership and your team members
- Collaborate with other product managers to make decisions that are aligned across the business
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
BASIC QUALIFICATIONS
- 3+ years of experience as a Product Manager on user-facing consumer experiences
- Experience connecting a strategy to target customer needs to success metrics
- Experiencing turning customer insights and data into meaningful solutions for customers and led your projects through execution
- History of shipping products through experimentation, analyzing insights and measuring impact
- Written detailed product specifications and A/B test plans
PREFERRED QUALIFICATIONS
- Bachelor’s or Master’s degree in computer science or a related field
- Experience building consumer focused products
- Experience leading complex projects through launch while handling several moving pieces.
- Familiarity with streaming and Twitch's ecosystem.
- Passion about entertainment, gaming, music, and podcasting
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.