Sr. Business Intelligence Engineer, Pricing CX
DESCRIPTION
Quick: A seller is listing a new product on Amazon. They report the product normally lists for $89.99 and that they're selling it for $50. What should Amazon do with this information? Is this price gouging or a terrific price?
This is a difficult problem...and it happens more than 2 billion times per day!
The WW Pricing CX within the Price Perception and Evaluation Org, is looking for a seasoned Senior Business Intelligence Engineer (Sr. BIE) to help us build, report on and analyze metrics for our business, we support all Amazon programs and geographies worldwide.
In this role, you will lead efforts to identify and drive projects to increase Amazon’s understanding and influence of pricing. You will develop regular business reporting to baseline current performance and deepen our insights across customer segments and product types. You will help to establish measurements that will be used when running experiments to measure the impact of the experiments on price perception. You will help to influence the development of new models that will influence the way we display products. You will collaborate across teams to develop capacity reporting for project and operational overhead for existing and emergent work-flows. You will help define the data pipeline and self-service tools and driving insights for Pricing CX shown on Amazon. These Pricing CX provide contextual information to Customers about pricing. You will present your work in a variety of forums, including documents that will be reviewed by L10+ stakeholders.
The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. You must be a fast learner who can quickly absorb the nuances of Amazon's varied pricing programs and processes. You need to be analytical in your decision making, with a demonstrated ability to drive issues to completion.
The position is located in Seattle, WA.
As part of this role you will -
- Work closely with the partner BIEs, data engineers, PMs, econ and ML teams to identify and address issues and opportunities.
- Facilitate and participate in the Price Perception BIE sprint planning and execution process
- Analyze key metrics to uncover trends and root causes of issues, answer business questions on key Pricing CX trends worldwide, but also to ask the right ones.
- Build metrics to measure key inputs and output metrics that drive Amazon price perception
- Develop deep dive tools for key metrics.
- Setting the standard in business intelligence for the organization, establishing best practices, and aligning teams and orgs toward simple, coherent approaches.
BASIC QUALIFICATIONS
- 5+ years of professional or military experience
- 5+ years of SQL experience
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience building measures and metrics, and developing reporting solutions
- Experience programming to extract, transform and clean large (multi-TB) data sets
PREFERRED QUALIFICATIONS
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership
- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.
- Experience with data visualization using Tableau, Quicksight, or similar tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.