Account Manager, MENA ESM SAM
DESCRIPTION
We are looking for a results-driven individual with retail experience to drive China-based strategic sellers to maximize their presence and business in Amazon Global marketplaces. The Account Manager will partner with strategic sellers, sales and product team, to grow sellers’ businesses on Amazon worldwide including identifying opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own forecasting, monitoring, analysis and reporting on CN-based seller business.
The successful account manager will:
- Work with strategic sellers to grow the selections to Amazon and their business with profit
- Work with strategic sellers to drive the feature adaption rate to drive the customer experience on Amazon
- Work with strategic sellers to achieve data quality standards and become an expert in using internal tools to achieve results
- Work with strategic sellers to drive the seller performance and product quality to ensure best customer experience
- Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business
- Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments
- Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession
BASIC QUALIFICATIONS
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms