Account Manager, SaaS/Software
DESCRIPTION
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small and mid-market accounts to enterprise-level customers including public sector.
- Would you like to be part of a team focused on helping Australian Software businesses to succeed?
- Do you have the business acumen and technical background to partner with customers, align on AWS services and programs to best support their growth strategies?
The Software team (SW) Account Manger works with Australian software companies, creating compelling value propositions around AWS products and services to help consistently deliver on desired customer outcomes.
The blend of sales and technical skills this role requires will enable engagement at the C-Suite level, as well as with software developers and IT architects. Structured thinking and the ability to thrive in fast-paced, often complex environments will be vital to enhance the ability to support our software customers build on AWS in new ways, and help them deliver those products to the market.
Key job responsibilities
- Work with customers to accelerate their business outcomes, and recommend AWS products and services in line with business needs.
- Drive solution discussions with your customers, diving deep into the details to solve complex business and technical problems.
- Work backwards from your customers' business needs to accelerate adoption of the most appropriate AWS services.
- As a trusted advisor, use your interpersonal skills to influence a variety of stakeholders from technical teams to executives, and help ensure short-term technology choices are aligned with long-term goals.
- Help define the strategy by engaging and partnering with highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).
- Act as a thought influencer in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops.
- Serve as a key member of the Software Sales team through influencing senior stakeholders across multiple domains, to ensure customer success in building solutions on AWS which align to long-term business goals.
A day in the life
As an Account Manager you will work on the most complex Software customers and opportunities, being responsible for co-developing their long-term strategy with AWS. Combining an informed view of the market with a deep understanding of emerging technology trends, you will support innovation across the segment.
As a recognised industry expert, your influence on the strategy of our customers will be built through role modelling and delivery of bar-raising guidance to the broader Software team.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 4+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 4+ years of business development, partner development, sales or alliances management experience
PREFERRED QUALIFICATIONS
- Experience developing detailed go to market plans, account and territory plans.
- Proven track record of consistent territory growth and quota obtainment
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.