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Sales Operations Analyst, MENAT

Job ID: 2737487 | Amazon Web Services EMEA Dubai FZ Branch

DESCRIPTION

AWS is seeking a talented Sales Operations Analyst to join the growing, fast-paced MENAT (Middle East North Africa & Turkey) Sales Strategy and Operations team.
This role will be responsible for supporting the operations and rhythm of the business activities, working with Sales managers as well as Sales Strategy & Operations leaders, managing planning which include territory definitions, quota and account movements, and providing reporting and insights. Work with AWS business leaders to define and answer key business questions, then work backwards to deliver meaningful insights to streamline the decision making process.

The successful candidate will be a fast learner, proactive, detailed, structured and motivated person with the ability to collaborate effectively with internal end-users and cross-functional teams to solve problems and implement new solutions. You should be passionate about creating simple, scalable solutions to difficult problems while setting high standards. Your deep operational and analytical skills, and focus on our core operational inputs will make you a critical partner to sales and sales operations leaders as you help them prioritize initiatives, identify gaps in process and performance, and remove barriers to execution.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities
- Manage key sales support systems and processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
- Partner closely with the Sales Operations Leads to set ambitious yet achievable goals for the sales organization, then put a framework in place to report, analyze and measure progress against them
- Oversee the sales CRM System and manage territory, account, revenue flow, and quota for the sales teams
- Develop relationships and work with sales, regional sales operations, and other stakeholders to create and refine the tools and processes needed to drive productivity increases
- Operate as the local focal point for the company's account management roles (including revenue routing, segmentation, exceptions, etc.)
- Prepare ad hoc analysis & participate on projects as needed
- Create metrics, processes and mechanisms
- Own the quantitative performance analysis of our sales team, to improve Sales Excellence and productivity

GSO2024

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience using Microsoft Excel to manipulate and analyze data
- Experience developing business analytics or equivalent
- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project

PREFERRED QUALIFICATIONS

- Experience working within a high-growth, technology company
- Experience in business-process design or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- English and Arabic language skills.