Senior Vendor Manager, Baby, Amazon US
DESCRIPTION
Amazon is looking for an experienced leader to join the US Baby Retail Team. Responsibilities include driving category growth by developing multi-year strategies, sustaining strategic relationships, managing negotiations and category profitability, developing growth plans, and monitoring/reacting to industry trends. You will have full P&L responsibility for driving the top and bottom line of the P&L.
We are seeking a passionate customer and category advocate within Amazon, who is a seasoned business leader that thrives in a fast-paced, data-driven environment. The ideal candidate will be a self-starter with a broad skill set which demonstrates analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. The right candidates will be flexible, action and results oriented, have strong analytical skills, and be comfortable with computer databases and tools. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment.
Key job responsibilities
Customer Focus
· Evaluates products and services to continually drive quality of customer experience
· Aggregates and escalates industry trends; looking for opportunities to improve the customer experience
· Identifies opportunities to differentiate our customer experience from the competition
Strategy
· Develops and implements action plans based on deep-dive analysis of input metrics
· Provides recommendation on business opportunities and long-term strategy for multiple sub-categories
Vendor Management
· Expands current vendor selection and secures new brand selection
· Drives strategic negotiations to deliver top- and bottom-line category growth
· Increases vendor participation through knowledge of program opportunities
Business Operations
· Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories.
· Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business
· Audits all elements of multiple category businesses
· Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
· Creates long-term category solutions that automate or simplify category processes
· Works with internal technical, cross-category, and tech teams to drive multi-system process changes
A day in the life
As a Senior Vendor Manager, you will have accountability for the business results for your product subcategories. During a typical day you will find yourself negotiating agreements and working on a Joint Business Plan with one vendor, work with another vendor on expanding product lines and finalizing promotional plans, all while deep diving into metrics for your category to prepare for weekly business reviews. Most days you will be developing and growing vendor relationships, driving sales and margin improvement and creating a best-in-class customer experiences.
BASIC QUALIFICATIONS
- 5+ years of account management, project or program management or buying experience
- Bachelor's degree
- Experience driving internal cross-team collaboration
- Experience using data to influence business decisions
- Experience with business analysis and P&L management
PREFERRED QUALIFICATIONS
- Experience driving direction and alignment with cross-functional teams
- Experience negotiating with internal and external stakeholders
- MBA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.