Strategic Account Manager, Transparency
DESCRIPTION
Transparency represents an opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. Transparency is a strategic software-as-a-service launched by Amazon for the global consumer goods industry. We are focused on building a global service which allows brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain. The Transparency service is focused on preventing the receipt and sale of counterfeit goods both online and offline. Our customers include individual consumer brands who sell both on and off of Amazon direct and through a network of direct and third-party sellers.
Key job responsibilities
Transparency is looking for an experienced Strategic Account Manager to drive executive conversations with enterprise Consumables brands that result in protecting their products using our service. You will have an opportunity to shape how we execute our vision through collaboration with industry partners, as well as internal and external stakeholders. You'll communicate to clients how our service works, partner closely with their sales and operations team to successfully implement Transparency on their products, and manage account growth and retention over the customer life-cycle. Since this is a relatively new space for Amazon, and an emerging industry, you’ll be dealing with some ambiguity and convincing brands to become early adopters of our services. This is a unique opportunity to work in a start-up environment for Amazon, leverage industry learnings to contribute to product strategy, and experience growth in your role as our team evolves. The role requires native level Japanese and business level English.
BASIC QUALIFICATIONS
- 3+ years of digital advertising and client facing roles experience
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- Native level Japanese
- Business level English
PREFERRED QUALIFICATIONS
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.