Sr. Technical Program Manager, Automation Tooling Development
DESCRIPTION
As a Technical Program Manager, you will play a critical role in ensuring the seamless delivery of integration services at the highest quality.
You will work closely with upstream and downstream partner teams to coordinate, and organize deployments across the Amazon Fulfillment network, and maintain core KPIs. This role requires a combination of project management expertise, understanding of integration services, and the ability to thrive in a dynamic fast-paced, environment.
You will be also responsible of maintaining the plan of record (POR) and to interact with the central PMO team. You will lead Business Reviews programs, and you will be responsible of tracking efficiency metrics for the entire team.
Key job responsibilities
Program Management:
- Guide the application development process, ensuring seamless cross-functional coordination and dependencies management.
- Plan project requirements, identify and mitigate potential risks, and manage project schedules with precision. Ensure services are seamlessly delivered at the highest quality. Capture and maintain development KPIs through standard mechanisms and tools
- Foster effective communication and collaboration across cross-functional teams, bridging gaps and facilitating seamless workflows. Synchronize with resource managers, contractors, and TPMs, on schedules, assignments and labor planning.
- Travel up to 50% around the EU and with potential requirements in North America.
Technical Leadership:
- Work closely with product engineering teams to build scalable, distributed services that automate processes, reduce vendor dependencies, maximize operational benefits, and streamline customer experiences.
- Leverage your strong technical background to navigate complex challenges, making informed decisions and driving innovation. Demonstrate decision-making and complex problem-solving skills by proactively gathering data, considering multiple perspectives, and implementing effective resolutions.
- Collaborate with stakeholders to understand business requirements and translate them into technical specifications.
Program Plan Management:
- Own/drive the team's program plan, ensuring alignment with organizational goals and strategic objectives.
- Contribute to the annual business planning process, providing valuable insights and recommendations.
- Maintain a deep understanding of industry trends, emerging technologies, and best practices to drive continuous improvement.
About the team
Automation Tooling Development (ATD) creates innovative engineering solutions for Material Handling Equipment (MHE) to enhance visibility into equipment status, operations, and management. Our team leverages advanced technologies to automate the processes, reduce vendor dependencies by delivering vendor-agnostic solutions, maximize operational benefits of existing solutions, and streamline customer experiences.
BASIC QUALIFICATIONS
- Bachelor's degree in engineering, computer science or equivalent
- Experience in technical product or program management, working directly with software engineering teams experience
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
PREFERRED QUALIFICATIONS
- Experience building and evaluating system-level technical design
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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