Program Manager, Amazon Go Catalog
DESCRIPTION
Amazon Go is a new kind of physical store with no lines and no checkout—you just grab and go! Customers simply use the Amazon app to enter the store, take what they want from our selection of fresh, delicious meals and snacks, and Go! Learn more at amazon.com/go.
We’re looking for a talented, smart, and driven Program Manager to develop new practices within Masterdata Management and Assortment Workflows to deliver best in class assortment to customers in our stores. You will be asked to help develop and execute, deliver on detailed plans, create timelines and communicating mechanisms, establish risks, and lead change management. You will need to thrive and deliver results in an ambiguous, fast-paced, dynamic business environment, balancing tactical and strategic workload in a complex space. You should be comfortable with a degree of ambiguity and pace that’s higher than most projects.
If you are someone who has shown success in analyzing complex data, building models, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you.
Key job responsibilities
• Develop and own Masterdata Oversight mechanisms. This will entail building a robust masterdata repository (source of truth) that contains accurate attributes (Cost of Goods (COGS), vendor specific data sets, and sourcing) managed to site level granularity.
• Develop mechanisms for assortment workflow management, inclusive of selection hand-off mechanisms that ensure accurate and detailed attribution of product assortment within a global catalog.
• Work with tech and business teams to develop Amazon Catalog onboarding and assortment management practices that scale with business growth.
• Develop positive stakeholder relations to create feedback and communication mechanisms.
• Establish proactive processes within Catalog that allow for product creation and selection maintenance, creating always ready assortment for the business.
• Work closely with Supply Chain and In Stock Management teams to establish mechanisms for reporting and defect mitigation in an ever-changing Global Catalog.
• Dive Deep into data, identifying root causes in defects where you will own resolution of the immediate problem while striving to create scalable solves to prevent recurrence.
• Create reporting mechanisms to support selection projects and overall catalog health.
About the team
Our team is comprised of highly entrepreneurial, flexible, and hardworking professionals, energized by working in an environment far closer to a startup than established tech company. Our group is comprised of diverse backgrounds and individuals with a willingness to roll up their sleeves, doing whatever it takes accomplish the Amazon Go vision.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.