Campaign & Creative Manager, Amazon Advertising Services
DESCRIPTION
Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.
Impact and Career Growth:
- Become a knowledgeable partner on Amazon Advertising solutions
- Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage
- Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches
- Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovation
Key job responsibilities
- Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and various account teams.
- Manage the troubleshooting of issues as surfaced during the campaign life-cycle.
- Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies.
- Manage end-to-end campaigns for specific areas of business.
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.
- Follow established SOPs, and invent and simplify when needed.
- Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets.
- Maintains records of day-to-day work by updating trackers or workflow tools.
A day in the life
You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.
About the team
This role may support various categories/verticals based upon the needs of the business. Campaign & Creative Managers (CCM's) work with advertisers, AEs, AMs, AdOps, Design, among other teams to ensure flawless campaign delivery.
BASIC QUALIFICATIONS
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Please submit your resume in English
PREFERRED QUALIFICATIONS
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.