Enablement Program Manager, Generative AI
DESCRIPTION
The GenAI Enablement Program Manager will own worldwide enablement programs and time-bound initiatives that help AWS sales and technical teams create and progress generative AI sales opportunities with their customers. The mission of the Sales Acceleration Team in the AWS GenAI GTM organization is to create and leverage mechanisms that increase the velocity of generative AI sales, from top-of-funnel lead-generation to launching and scaling customers’ generative AI productions. The team is part of a larger organization in AWS that is comprised of business development, solutions architecture, and program management professionals who execute on the company’s go-to-market generative AI strategy for all of AWS.
Expectations for this role include proposing and managing worldwide initiatives in sales enablement that help in all stages of the sales cycle. This includes proof-of-concept (POC) funding, event/executive engagements, and sales-content management. The role will own both recurring live enablement calls, as well as certification courses hosted in an LMS. The role will also help integrate targeted enablement into our CRM and content management platforms.
We expect the person in this role to work with AWS employees from many departments and geographies/time zones, requiring them to communicate clearly and effectively. They will be responsible for Amazon business narratives/writing, weekly updates, and leveraging data available through Amazon QuickSight and Excel, to report the status of their enablement projects and enablement insights for leaders.
The role will interface with AWS sales, technical, finance, enablement, and business development leaders, giving this role exciting visibility and scope to Think Big and Invent & Simplify for internal and external customers. Given generative AI is a new and evolving domain, this role will deal with ambiguity, regular stakeholder alignment and feedback, process changes, and prioritization.
Key job responsibilities
We expect the Enablement Program Manager to:
- Coordinate a live worldwide GenAI internal enablement series
- Coordinate a formal internal service and sales play certification course in collaboration with other enablement teams
- Drive enablement content curation and update workstreams
- Maintain productive weekly/bi-weekly meetings with stakeholders, partner teams, and cross-functional teams
- Write Amazon internal business documents effectively and clearly, using anecdotes and data to share insights
- Dive into and manipulate available data in Excel, QuickSight, etc., to unlock insights and health of initiatives
- Drive stakeholders and partners teams to complete tasks and objectives required for initiatives’ success
- Use project-reporting tools to indicate status of deliverables on a regular basis
- Possess executive presence in discussing initiatives and advising, persuading leaders on decisions
About the team
GenAI Sales Acceleration works on strategic, company-wide initiatives that help AWS sales and technical builders more efficiently serve their customers at all stages of the generative AI sales opportunity lifecycle.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
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We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.