Data Center Engineering Technician, DCEO
DESCRIPTION
The Data Center Engineering Operations (DCEO) team is seeking engineers who can deploy, operate, and maintain the facilities (electrical/mechanical systems, control/fire-fighting systems, etc.) and manage related projects at our large-scale, high-density data centers.
As a member of this gender and culturally diverse team, you will have a chance to work with exciting technology in a dynamic environment with expanding opportunities.
The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This is a Mechanical and Electrical (M&E) engineering role, managing infrastructure such as diesel generators, switch gear, UPSs, PDUs, AHUs, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Facilities Manager.
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
The successful candidate will be accountable for:
- Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
- Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
- Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
- Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
- Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
- In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
- Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
- Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
- Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
- Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO
Key job responsibilities:
- Oversee maintenance of mechanical and electrical equipment
- Perform root cause analysis of equipment failures
- Troubleshooting of facility and rack-level events
- Ensure all safety procedures are adhered to while performing work
- Work 8 hours, 5 days on and 4 days off
- Take daily operational readings of all mechanical and electrical equipment
- Management of external vendors
**To apply, please submit a detailed copy of your CV in English**
Working location:
Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.
Work Schedule:
This is a 100% in-person onsite position due to the hands-on nature of managing mission-critical infrastructure. The role follows standard working hours (8 AM – 5 PM Milan time from Mo - Fri) with no shift work.
Working language:
Please be advised that the interview process at AWS will be conducted in English, as we are an international team based in the Greater Milan area.
A day in the life
Why AWS?
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
· Good verbal and written communication skills in English
· Apprentice/trades certified or diploma in an Electrical field and key electrical competencies (Practice & Theory) & knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
· Driving license valid in Italy
PREFERRED QUALIFICATIONS
· 3+ years of experience in operations and on-call support for Data Center facilities / or Mission Critical Plants/ Production facilities
· An undergraduate degree in a technical field (EE, MechE, IndustrialE);
· Project Management experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.