Sr. Creative Marketing & Ops Lead, XCM, Cross-Category, Cross-Channel Marketing (XCM)
DESCRIPTION
Are you ready to shape the future of creative marketing at a global scale? XCM is seeking a ready-to-dive-in and dynamic individual to help roll-out, manage and scale the Global Studio, a cutting-edge initiative designed to revolutionize how we deliver creative solutions at scale across our organization.
The Sr. Creative Marketing & Ops Lead will be the first hire on the team and will serve as the central hub, coordinating cross-functional workflows, managing agency partner collaboration, and implementing process improvements to maximize studio efficiency. You will be responsible for overseeing the day-to-day operations of the XCM Global Studio, driving the successful delivery of social and digital creative assets for XCM and other Amazon marketing teams. In this role, you'll be the cornerstone of our new creative powerhouse, and the conduit between XCM, partner agency and other marketing orgs across Amazon. This is not just a job – it's an opportunity to build something extraordinary from the ground up.
Your work will directly impact how Global Studio creates and delivers creatives for XCM and other marketing teams on a global scale. You'll have the unique opportunity to shape the future of our creative output and leave an indelible mark on our organization. This role offers:
• The excitement of building something new and revolutionary
• Exposure to cutting-edge marketing technologies and practices making marketing orgs future-ready
• Collaboration with some of the brightest minds in the industry
• Global collaboration opportunities to connect with our diverse teams
• Professional development and growth opportunities
If you're ready to take on a role that combines creativity, strategy, and global impact, we want to hear from you
Key job responsibilities
• Key Collaborator: Manage the intake, briefing, and project management processes for all creative requests. Serve as the primary point of contact between internal XCM stakeholders, the FTE creative team, and the agency partners. Facilitate cross-functional collaboration to align on creative requirements, timelines, and quality standards
• Process Pioneer: Develop and maintain standard operating procedures, playbooks, and training materials for studio workflows. Analyze performance data and recommend process improvements to increase efficiency and quality.
• Performance Monitor: Monitor project status, communicate progress/challenges to stakeholders and resolve roadblocks. Provide regular reporting on studio metrics and KPIs to leadership
• Support the implementation of new technologies (e.g. project management tools, DAM systems) to digitize and automate studio operations
BASIC QUALIFICATIONS
- 7+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience communicating results to senior leadership
- Experience using Microsoft Excel to manipulate and analyze data
PREFERRED QUALIFICATIONS
- Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights
- Experience with Salesforce and Tableau
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.