Field Enablement Manager II, Amazon Global Logistics
DESCRIPTION
Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end-to-end supply chain service for FBA sellers.
To effectively bring our service to our customers, we are seeking an experienced Field Enablement Program Manager to design and deliver our broad programs for AGL Sales team knowledge and competency development. The position will work across the AGL CN and International teams, collaborate with Sales, Product, Operation, Marketing and other cross function teams
As a highly organized and task oriented individual, you will manage communication, work backward plans and risks with stakeholder teams. This role will specify sales enablement needs, identify content source, design distribution mechanism, build training materials and tools to deliver contents and training to sales team members. You will closely collaborate with leadership to identify and prioritize the Field Enablement Roadmap.
Key job responsibilities
- Develop a repeatable and highly effective working mechanism for sales enablement.
- Streamline the insights, knowledge, contents, best practices across the org, set up the standard and effective process to deliver to sales team.
- Closely collaborate with sales leadership to identify and prioritize improvements to the ongoing sales skills program(s.)
- Develop robust, flexible, transparent, strategic and tactical infrastructure with tools to enable rapid delivery of new requests/initiatives across the organization
- Manage program tracking and communication
- Regularly report on the performance of the program and communicate business impact through monthly and/or quarterly business reviews
- Execute workflow and process, manage SIM or intake queue
- Own tracking sales enablement performance
BASIC QUALIFICATIONS
- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
PREFERRED QUALIFICATIONS
- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company
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