Senior Risk Manager, Trustworthy Shopping Experience
DESCRIPTION
Position available in Luxembourg, Munich, or Milan.
Are you passionate about building customer trust and protecting online shoppers? Join our team as a Senior Risk Manager for a key customer trust feature in Amazon stores worldwide. You'll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position, you'll collaborate with multiple teams to lead compliance related positive changes in our product. You will drive the implementation of compliance initiatives to ensure adherence to regulatory requirements and industry best practices. You will lead the identification, assessment, and monitoring of key risk indicators, areas of improvements, recommend and implement appropriate action. Your work will directly impact millions of customers, ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
- Develop and implement strategies for multiple projects, monitoring progress against key milestones
- Work closely with stakeholders across Compliance, Legal, Product, Policy Partners and Business teams, to implement compliance requirements
- Identify industry best practices and implement product features
- Act as a subject matter expert and key point of contact to support the team in operating within compliance
- Support external audits, reporting, and data requests
This position involves travel (up to 20% of the time), primarily within Europe with occasional trips to international locations.
A day in the life
• Plan and prioritize tasks to advance ongoing projects
• Reach out to compliance and legal teams to understand regulatory requirements and translate them into business requirements
• Work closely with policy, product, and tech teams to implement necessary changes
• Contribute to a positive team atmosphere through open communication and support
About the team
At Amazon, we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities, merchants, brands, vendors, and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g., counterfeit, trademark, copyright) and other abuses in our product catalog.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience in compliance, audit or risk management
- Experience working with cross functional teams and managing multiple stakeholders
PREFERRED QUALIFICATIONS
- Master's degree or equivalent
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- 5+ years of experience in compliance, audit or risk management
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.