Partner Manager, Strategic Account Services (SAS)
DESCRIPTION
Our vision is to make Amazon the best place for third party Sellers of all sizes to grow and serve customers, leveraging world-class tools and services.
The Strategic Account Services (SAS) team is seeking a Partner Manager, who is self-motivated, results-driven and capable of working in a dynamic environment, focussed on recruiting Sellers onto our SAS programmes. Through this programme, Sellers work closely with a dedicated Marketplace Consultant on strategic initiatives, and receive premium operational support, with the aim of growing their business on Amazon.
In this role, your primary responsibility will be to manage and convert an internally-allocated pipeline using a highly consultative approach. You will be responsible for working with Sellers to build relationships with key influencers and decision-makers, to present a compelling Paid Services solution that meets and exceeds our Sellers' requirements. Additionally, you will collaborate closely with internal Amazon stakeholders and cross-functional teams to develop supporting strategies and materials to ensure high program adoption.
To be successful in this role you will need to be comfortable working in a fast-paced environment, and motivated to meet and exceed challenging goals.
Key job responsibilities
• Develop a clear understanding of our Sellers and their needs, along with the features and functionalities of the programme
• Articulate compelling, tailored value propositions targeting Seller needs
• Manage a pipeline of internal leads, to qualify, and engage with prospective Sellers
• Work closely with the internal Marketplace Consultant team to smoothly onboard Sellers
• Understand and utilise CRM tools to track pertinent account information and sales progress
• Forecast and prioritise to meet or exceed quarterly targets
• Represent the programme at internal and external Seller events
• Manage internal projects to drive improvements at team level, providing feedback on the value proposition to affect change and implementing initiatives to close business
BASIC QUALIFICATIONS
• BA/BS degree or equivalent experience
• Relevant experience within Sales/Recruitment
• Experience prospecting, qualifying, and cold-calling companies
• Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
• Proven ability to successfully influence at all levels within an organization, particularly at the executive level
• Ability to prioritise and manage multiple responsibilities
• Experience in presenting a service to a broad audience at public events
• Always does what is right for the customer relentlessly customer-focused
PREFERRED QUALIFICATIONS
• Sound business judgment, proven ability to influence others
• Strong analytical skills including Microsoft Excel
• Experience in eCommerce
• Superior communication and presentation skills
• Ability to thrive in an ambiguous environment, prioritising and managing multiple responsibilities
• Creative, has initiative, and can constructively advocate on behalf of the customer
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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