Account Manager, Japan Consumer Innovation, Vendor Success Program
DESCRIPTION
Japan Consumer Innovation (JCI) is seeking a Account Manager in the Vendor Success Program (VSP) who contributes to our vision to be the partner of choice for vendors to invest in for growth. This role brings together business skills, empirical data, social engagement and external technology into learning about Amazon operations, product and programs for selling partners that increase and maximizes selling partner knowledge and capabilities. It's a unique opportunity to get broad exposure to Amazon Retail leadership and partner teams worldwide. If you love a challenge and have a passion to transform Amazon JP selling partner capabilities, we want to talk to you.
Key job responsibilities
The Vendor Success Program (VSP) aims to engage JP tail vendors across all Product Families to improve selection breadth, quality, conversion, traffic and availability.You will be part of VSP's new paid service "VSP+" as an account manager.
Your key responsibilities will be as below.
1. Help to standardize the account management process for VSP vendors by contributing to the launch of a new paid consultancy service
2. Working directly with top-tier VSP vendors to provide guidance, support, and insights to drive growth across their Amazon businesses. On a day-to-day basis, this includes building vendor business plans and identifying opportunities to drive growth for vendors across new selection, conversion, traffic, availability, and operational excellence business pillars.
3. Analyze data and trends to identify, action, and/or influence long term in order to maximize potential for your assigned portfolio of Vendors.
4. Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your vendors to find joint areas of opportunity to drive customer success with Amazon.
5. Build effective working relationships with your Vendors; be a trusted advisor and a business advocate.
BASIC QUALIFICATIONS
- 2+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
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