2025 Account Rep Graduate
DESCRIPTION
We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.
How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.
Amazon Business Europe is looking for a candidate with German language skills to join our new team supporting our EU Customer operations. As an Account Representative, you will have the exciting opportunity to support the growth of our German customers on Amazon Business.
Our team educates our customers on how to optimize their growth on Amazon Business and provide them solutions to be sustainable through our processes/self-service features. We also continuously simplify processes, improve the quality of our vendor interactions and drive scalability & automation by partnering with in-country Business partners, Tech and Product teams thanks to our unique position of process experts exposed to daily vendor facing activities.
Successful hires for this role must be comfortable discussing on the phone in German language the operational issues of our customers by using excellent communication and listening skills. The ability to manage a valuable portfolio of customers’ accounts and their business relationship with Amazon is vital. This is an exciting opportunity to learn about our solutions and how these drive the overall Amazon business.
Key job responsibilities
• Propose new services or features to our customers to build joint business plans with Amazon.
• Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes.
• Identify the right business opportunities while delivering excellent customer experience.
About the team
If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as a graduate starter.
- Competitive pay
- At Amazon, most employees have the ability to become owners of the company through the granting and vesting of Restricted Stock Units (RSU’s)
- Dynamic work spaces, with free fruit!
- Unlimited access to internal trainings
- Care for your overall wellbeing, with support for your physical and mental health
- Real opportunity to grow your career across the organization.
Our Graduate start dates are flexible and vary throughout the year.
Applications and Assessment Process: Selected candidates will be invited to an online assessment, if successful you’ll attend a virtual interview consisting of a combination of interviews and case studies, focusing on our Leadership Principles. This selection process is subject to change and varies on role and location.
We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and grow. Amazon has 13 affinity groups (https://www.aboutamazon.com/affinity-groups), sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. With executive and company sponsorship, these groups play an important role in building internal networks for creating a community, advising Amazon business units, leading in service projects, and reaching out to communities where Amazonians live and work.
BASIC QUALIFICATIONS
- Currently enrolled in your final year, to receive a Bachelor’s or Master’s OR have graduated within 12 months of amazon.jobs application date.
- Fluent written and verbal communication in German (Level - C1 or higher) and English (Level - C1 or higher)
PREFERRED QUALIFICATIONS
- Studies within Engineering, Commerce, Business administration or similar field
- Knowledge in MS Office programs as Outlook, Excel and PowerPoint
- Analytical skills
- Planning, prioritization and time-management skills
- Ability to communicate efficiently
- Strong attention to detail
- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, consulting, negotiation or supply chain is a plus
- Experience using analytical specific tools such as Google Analytics, SQL or HTML is a plus
Amazon values knowledge of Accessibility in relation to its products, devices, services, websites or environments, so as to be usable by people with disabilities.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.