Skip to main content

Design Program Manager, Global Enablement Program

Job ID: 2818880 | Amazon Web Services, Inc.

DESCRIPTION

The Design Program Manager will be responsible for maintaining a fresh, relevant, and compelling curated content experience for the Worldwide Prospecting Day (WWPD) event. This role will drive the content curation strategy to align with customer personas, field roles, and user needs, with the goal of informing and serving WWPD's customers and support teams to drive pipeline opportunities and annual recurring revenue (ARR).

The Design Program Manager will audit existing content and provide recommendations for new content types that resonate with target audiences. They will partner closely with content contributors to source high-quality, relevant content that meets requirements. The content will then be curated into user-centered experiences that simplify complex topics through minimalist design principles. Measuring, tracking, and analyzing performance data will be crucial to optimizing the content and maximizing its efficiency.

Ensuring core messaging alignment across the WWPD campaign will be a key responsibility, as will aligning the WWSO (Worldwide Specialist Organization) industry and solutions with the content curation. The Design Program Manager will also partner with SMEs to map primary use cases to the content, and collaborate cross-functionally (AFX, Field, PMM, WWSO, Global Marketing) to create prospecting workflows. Integrating AWS Solutions content with PMM's top-line messaging will also be a priority. Additionally, the Design Program Manager will define the target audience for workflows with input from Field and WWSO teams. They will establish a delivery mechanism and curate enablement content (e.g., kickoff decks, videos) based on SME input and user feedback.

Key job responsibilities
• Auditing existing content and providing recommendations for new content types that resonate with target audiences
• Partnering with content contributors to source high-quality, relevant content that meets requirements
• Curating the content into user-centered experiences that simplify complex topics through minimalist design principles
• Measuring, tracking, and analyzing performance data to optimize content and maximize efficiency
• Ensuring core messaging alignment across the WWPD campaign
• Aligning WWSO (Worldwide Solutions Organization) industry and solutions with the content curation
• Partnering with SMEs to map primary use cases to the content
• Collaborating cross-functionally (AFX, Field, PMM, WWSO, Global Marketing) to create prospecting workflows
• Integrating AWS Solutions content with PMM's top-line messaging
• Defining the target audience for workflows with input from Field and WWSO teams
• Establishing a delivery mechanism and curating enablement content (e.g., kickoff decks, videos) based on SME input and user feedback

A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team
The Global Enablement Programs leader is responsible for working backwards from the field needs to define the enablement strategy within a highly matrixed organization. They ensure relevance and adoption of our global roster of programs, continue to evolve and develop state-of-the-art enablement programs, and scale new programs, all whilst hiring and developing the best builders and leaders within the organization.

BASIC QUALIFICATIONS

- 3+ years of design experience
- Have an available online portfolio
- Experience working with agile development teams (agile/scrum/kanban)
- Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS

PREFERRED QUALIFICATIONS

- Experience with e-commerce, search, social, and other major application types and their UX patterns
- Experience creating services and applications with multiple user touch points on different platforms and devices

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.