Sr Headcount Planner, Amazon Advertising
DESCRIPTION
Amazon Advertising is the earth’s most customer centric advertising program and is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys, helping advertisers build brand awareness, increase product sales, and more. This role can be based in Seattle or New York.
Forecast and Strategy team (F&S) Team within Amazon Advertising is looking for an experienced professional with excellent analytical skills and strong business acumen to develop and implement our supply planning tools and mechanisms in a fast-paced and innovative environment, at a global scale.
This role requires someone with strong analytic skills and business acumen who will work with stakeholders on strategic planning/projects within Amazon Advertising. Some examples of project work may include support of long-term Amazon Advertising site strategy; planning models development, input forecasting and general project evaluation for Amazon Advertising network cost, quality, scale, flexibility and business continuity. The ideal candidate will have a strong analytic background that enables him/her to manage global network planning, a demonstrated ability to think broadly and strategically about Advertising initiatives and the ability to persuade executives to build consensus on objectives.
Key job responsibilities
· Design, build and implement strategical capacity planning tools and mechanisms, to create a reliable and effective short and long term capacity plan for a new department within Ads.
· Optimize headcount capacity for the business by balancing customer experience/service levels, employee experience, operational flexibility, and cost effectiveness.
· Build and maintain KPIs that reliably reflect the end-customer experience
· Partner with recruiting, business leaders, forecasting team, training and change management programs to ensure alignment
· Create new reporting & analytic opportunities by analyzing and understanding key planning processes
· Thought leadership on integration of new products/services supported by Advertising.
· Document writing and presentations up to the director level.
BASIC QUALIFICATIONS
· Bachelor's degree
· SQL and Excel experience
· 5+ years of relevant experience in headcount planning, supply planning, business analysis or quantitative research.
PREFERRED QUALIFICATIONS
· Received a Master's degree
· Operations research or capacity planning experience
· Some programming experience is a plus to automate tools whenever appropriate
· Database Administration skills
· Basic/Working knowledge of Six Sigma tools and Lean techniques
· Knowledge of QuickSight/ Tableau
· Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
· Proven problem solving skills, project management skills, attention to detail, and exceptional organizational skills
· Ability to deal with ambiguity and competing objectives in a fast paced environment while delivering results (Service Level and occupancy goals, Finance objectives)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,600/year in our lowest geographic market up to $172,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.