Senior Technical Program Manager, Departures
DESCRIPTION
Do you get excited to solve ambitious problems in a green field space to improve the experience for Amazonian (Employees, Managers, HRBPs, Service Delivery associates), be a catalyst in Amazon being an Earth’s best employer and improve Amazon’s compliance and legal stance.
We're looking for a individual who thrives working in ambiguous and fast paced environment and energize collaborating with stakeholders cutting across organization boundaries to drive the organization goals.
A Technical Program Manager (TPM) will partner with engineers, other TPMs, Product Managers and senior management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history. The ideal TPM is a creative, demonstrated leader with superior analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving and communication skills.
This role is inherently cross-functional and requires a strong ability to communicate, influence and earn the trust of software engineers, technical and business leadership.
Key job responsibilities
- Engineering execution - drive crisp and timely execution based on customer impact and business opportunity
- Priority management - manage diverse requests and dependencies from world-wide teams
- Process improvements – define, implement and continuously improve delivery and operational efficiency
- Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations
About the team
The Departures team is responsible for ensuring seamless transitions for Amazonians. We deliver support to Amazonians through the proactive identification of performance and attendance issues to set transparent and consistent expectations, provide Amazonians the opportunity to appeal these decisions, and ultimately guide Amazonians through their transitions by building transparent experiences supported by guided workflows that enable accurate and timely process execution.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.