Business Analyst I, Global Logistics, Business Operations
DESCRIPTION
Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods.
Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.
Key job responsibilities
- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
- Generating complex queries to dive deep on process issues
- Innovating to improve customer experience
A day in the life
As a Business Analyst, you'll be the bridge between data and business insights. You'll leverage cutting-edge tools and technologies to access, analyze, and visualize complex data sets, uncovering process improvements and optimization opportunities. Your day-to-day will involve designing automated reporting solutions, building forecasting models, and collaborating cross-functionally to inform strategic decision-making. With strong technical and analytical skills, you'll partner with operations, product, and IT teams to drive tangible business impact. If you're passionate about turning data into action and delivering meaningful solutions, this role will provide the perfect platform to make your mark.
About the team
Global Logistics (GL) is responsible for optimizing cost-effective flow throughout Amazon’s inbound network while providing Amazon with greater control, performance, and inbound visibility. The Business Operations (BizOps) team within GL is responsible for pricing, cost, growth, speed, and profitability of the inbound business. Our customer is the shipper who utilizes GL programs (vendors and sellers). Our objective is to execute on time, save shippers money, and offer distinctive features and services to all shippers regardless of size.
BASIC QUALIFICATIONS
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Knowledge of SQL
- Experience defining requirements and using data and metrics to draw business insights
- 1+ years of business or financial analysis, product costing, procurement, or a quantitative role experience
- Experience building and maintaining automated forecasting models, utilizing regression or statistical methodologies
- Experience making business recommendations and influencing stakeholders
PREFERRED QUALIFICATIONS
- MBA and work experience in a technical field is highly desired
- 2+ years of experience as a Business Analyst, Data Analyst, Engineer, or another related occupation
- Experience in Operations, Supply Chain, or Logistics
- Understanding of data warehousing and data modeling
- Fluency in a modeling language such as Python or R
- Experience with one or more of the statistical modeling languages/toolboxes
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,200/year in our lowest geographic market up to $107,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.