Transport Area Manager - FTC, Transportation Associate Programme (TAP)
DESCRIPTION
*This is a Fixed-Term Contract of 24 months*
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be responsible and accountable leader for a team of associates in a cluster within Germany.
You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance in hand with load planning and efficiency, with a focus on safety.
This team is entrepreneurial, wear many hats, and work in a highly collaborative environment. If you have a safety focused, customer obsessed, transportation and logistics industry background and experience working in a fast paced, ever changing and ambiguous environment we would love to hear from you.
Key job responsibilities
• Safeguard your team’s safety, promoting Amazon’s Health and Safety standards, commit to all safety programs and compliance to ensure a safe work environment for all associates.
• Ensure your team is engaged and motivated, with a culture of ownership and high performance
• Work with cross-functional teams.
• Uphold Amazon’s high standards of process quality.
• Strive to improve and streamline processes, diving deep to find root causes quickly.
• Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
• Think analytically about project management.
• Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
• Communicate daily metrics and report exception.
• Act as the responsible and accountable person in respect of the commercial road haulage permit.
• Prepare and participate in Operations daily calls to communicate your team's performance to Transportation Operations Management (TOM) leadership.
• Ensure fleet and driver compliance through active monitoring and reporting.
• Travel within your cluster.
A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
BASIC QUALIFICATIONS
• A degree
• Proven experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business.
• Willingness to obtain a Transport Manager Certificate of Professional Competence (CPC). Amazon will fund the certification.
• Relevant experience in people management.
• Prior experience with performance metrics and process improvement.
• Ability to develop creative and scalable solutions independently, and drive them from ideation to successful completion.
• Business proficiency in English and German
PREFERRED QUALIFICATIONS
• Master’s Degree or similar education in Operations Research, Transportation, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline
• Valid Transport Manager CPC qualification according to VERORDNUNG (EG) No. 1071/2009.
• Experience with a contingent workforce during peak seasons.
• Experience of being named on a Commercial road haulage permit within the Transport industry.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d