Senior Program Manager, Network Operations & Cost Out, EU ATS Network Excellence
DESCRIPTION
EU ATS (Amazon Transportation Services) is a high-powered creative team which is shaping the transportation planning and execution within the Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through reliability and cost efficiencies.
The EU ATS Network Operations (NetOps) team is looking for Senior Program Manager to own and implement strategic, cross-functional initiatives to improve the ATS network operations flow and drive cost out initiatives. Programs in this domain will impact all miles in Europe, such as the first mile, Customer Fulfillment Centers, ATS Sort Centers as well as Last Mile Delivery Stations.
As a Senior PM, you will be working on multiple large-scale initiatives. You will drive highly ambiguous and complex problems to deliver actionable results and collaborate with other teams to maximize impact. The role is inherently cross-functional and the responsibilities include working across organizations and engaging with other Project/Program Managers, Senior Leadership from Sort Centers, etc.
Key job responsibilities
* Lead network operations programs which either improve the E2E network flow, or yield free cash flow for the wider organization
* Set and clarify the business requirements and targets with the team.
* Document and analyze standard and new processes.
* Identify, test and validate innovative solutions to improve processes to meet and exceed the business requirements.
* Work with teams across EU region to build and secure alignment from stakeholders.
BASIC QUALIFICATIONS
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
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