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Account Manager, NARF, Global Selling MX

Job ID: 2775868 | Amazon Support Services Costa Rica SRL - B20

DESCRIPTION

Want to be hands on and build a new business to help MX merchants sell in another country?
Amazon Global Selling (AGS) is seeking for a talented, smart, and experienced Account Manager that will help MX merchants expand their business into the US marketplace.
The objective of a NARF Account Manager is to reach out to existing Brand Owners (BOs) from a selected Lead Pool, from the MX Marketplace, to support SPs on the process of developing their business in the US marketplace through inputs and program adoption, such as: Selection, FBA, Ads, Merchandising, Conversion rates. This role works with Sellers on a limited time with Sellers to develop their business.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.


Key job responsibilities
- Identify, prospect and help high-potential to adopt programs that will help them improve his performance at marketplace.
- Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets
- Be a business partner for merchants, providing them with data-driven insights and advice on adopting programs that will help to optimize their success on Amazon.
- Post acquisition, you will build success cases together with those accounts by providing business insights, training and identifying business opportunities and executing a growth strategy.
- Enable merchants to learn and master Amazon's tools and systems to become self-sufficient in managing their catalog, inventory and performance efficiently to required standards
- Track business development results, analyze, interpret reports and information for your portfolio
- Prioritize your time optimally to achieve your targets in a KPI-driven environment.


A day in the life
- Identify, prospect and help high-potential to adopt programs that will help them improve his performance at marketplace.
- Effectively prioritize and manage MX merchants to consistently meet/exceed quarterly targets
Be a business partner for merchants, providing them with data-driven insights and advice on adopting programs that will help to optimize their success on Amazon.
Post acquisition, you will build success cases together with those accounts by providing business insights, training and identifying business opportunities and executing a growth strategy.
Enable merchants to learn and master Amazon's tools and systems to become self-sufficient in managing their catalog, inventory and performance efficiently to required standards
Track business development results, analyze, interpret reports and information for your portfolio
Prioritize your time optimally to achieve your targets in a KPI-driven environment.

BASIC QUALIFICATIONS

- 2+ years of experience on sales or account management.
- Experience with business development, partnership management, or sourcing new business
- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions
- Advanced written and verbal skills in Portuguese and English

PREFERRED QUALIFICATIONS

- Experience using Salesforce.com, including the development of dashboards and reports, programing experience
- Experience on Exports to US
- SQL proficiency