Business Analyst
DESCRIPTION
Amazon Logistics needs a problem-solver to improve our last mile delivery network. You'll lead global projects to make deliveries faster, more efficient, and able to handle increasing demand.
Your role will involve:
- Analyzing data to develop new solutions
- Leading projects from idea to implementation
- Working with leaders across the organization
- Providing expert advice to customers
We need someone who can:
- Turn complex data into actionable insights
- Communicate clearly with all levels of management
- Manage projects effectively
- Adapt to changing demands in logistics
If you're skilled in data analysis, project management, and communication, and you're passionate about improving delivery logistics, we want you on our team. Help us shape the future of Amazon's delivery network.
Key job responsibilities
- Retrieve and analyze data using Excel and basic data management systems.
- Support teams to implement programs and influence leaders through clear communication.
- Track metrics, analyze data, and create reports to improve processes and decision-making.
- Lead projects to enhance operations and reduce costs.
A day in the life
A business analyst at Amazon Logistics begins by reviewing overnight delivery data and key metrics. Morning meetings focus on performance discussions and improvement areas. Throughout the day, they analyze trends in delivery times, route efficiency, and customer satisfaction, creating reports and dashboards for leadership. They collaborate with operations teams to implement data-driven solutions and support tech teams in developing analytical tools. Projects often involve optimizing the delivery network and identifying efficiency opportunities. The day typically ends with preparing reports for upcoming meetings and planning future analyses to drive continuous improvement in Amazon's last-mile delivery operations.
About the team
Amazon Logistics (AMZL) powers Amazon's last-mile delivery network, ensuring swift package delivery from fulfillment centers to customers. We constantly innovate to improve speed, capacity, and customer satisfaction. Managing a vast network of delivery stations and partners, we develop cutting-edge technology to optimize operations. AMZL works closely with delivery service partners and Flex drivers, using data analysis to refine our global logistics. Our fast-paced team thrives on solving complex challenges, impacting millions of customers daily. From route planning to customer communication, we're integral to Amazon's customer satisfaction commitment. Join AMZL to shape the future of global delivery.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- - 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- - 3+ years of business analyst, data analyst or similar role experience
- - Experience making business recommendations and influencing stakeholders
- - Experience defining requirements and using data and metrics to draw business insights
- - Experience with Excel
PREFERRED QUALIFICATIONS
- Use SQL proficiently
- Master advanced Excel functions
- Own program strategy, deliver end-to-end results, and communicate outcomes to senior leadership for 2+ years
- Reduce labor and inventory costs by applying logistics and supply chain optimization methods
- Communicate effectively across all management levels, peers, and clients
- Mine and analyze large, complex data sets with proven analytical skills
- Hold an advanced degree in Logistics, Supply Chain, Finance, or Business Management
- Lead people and manage projects as an advanced analyst
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.