PMO Program Manager, Tech Deployment PMO
DESCRIPTION
World Wide Tech Deployment (WWTD) is seeking an experienced and business oriented PMO Program Manager to join the Tech Deployment Global Project Management Office (TD PMO) team in driving the success of TD projects through understanding customer/business needs, creating mechanisms and analytics to support, and driving proper levels of reporting and compliance for our teams and leaders IN SUPPORT OF Governance, Risk management and Compliance for Tech Deployment process adherence, tool utilisation and data accuracy.
Successful candidates will have Program and Project Management experience in with a focus on process improvement whilst possessing a good understanding of Governance and Compliance processes.
Key job responsibilities
As a PMO Program Manager, you will be responsible for managing, analysing and reporting compliance of team members for process adherence, tool utilisation and data accuracy. You will be responsible for cross-org leadership communication as well as create status reports, trend risk analysis and governance policies.
• Developing governance and compliance processes across multiple teams in line with the organisations needs.
• Reporting business risks to senior leadership through trend analysis
• Responsible for long term growth opportunities and risk identification, planning, communication and partnering with internal and external teams.
• Works independently and in a group-setting, anticipates follow-up questions and responds with supporting data
• Excellent communication, both verbal and written as you will be required to write policies, status reports, leadership report-out, update WBR/MBR/QBR documentation.
• Working closely with external teams to implement corporate mandate process improvement within the organisation
About the team
The TD Global PMO is a centralized team responsible for overseeing and standardizing project management practices across the entire organization on a global level. The team is responsible for end to end business management from global intake, staffing models to project compliance. TD PMO provides guidance, support, and best practices to internal teams to ensure successful delivery of projects that meet business objectives, timelines, and budgets.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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