Business Analyst, Global Maintenance Automation Platform (MAP)
DESCRIPTION
The Global Reliability and Maintenance Engineering (RME) Central Team is seeking an exceptional Business Analyst with a strong blend of technical expertise and process knowledge to join our Maintenance Automation Platform (MAP) team.
In this role, you will transform data into actionable business insights, working closely with Product Managers to develop data visualizations and build automation solutions that enhance decision-making and drive process improvements. Your contributions will play a crucial role in enabling Central RME to deliver world-class service across Amazon’s network.
As a business analyst, you will be the go-to expert, leveraging various data platforms and analytical tools to deliver timely, meaningful, and digestible information. You will develop deep contextual and domain knowledge, ensuring data quality and creating scalable tools. Communicating findings effectively and persuasively will be key to your success. This role offers the opportunity to tackle fascinating analytical challenges in a dynamic environment where you can learn from experienced engineers and apply business intelligence to support informed leadership decisions.
The ideal candidate will possess advanced analytical and problem-solving skills, coupled with a passion for delivering insights that drive business success. We seek candidates who are excellent communicators, self-motivated, flexible, and hardworking, with a keen sense of fun. The complexity of this role extends far beyond basic data entry and extraction; it involves designing and developing automated data pipelines, creating sophisticated analytical models, and crafting intuitive data visualizations and AI-driven solutions.
This role offers high visibility due to the global toolsets being developed and the broad network impact of the analyses conducted. It presents a unique opportunity to shape the future of Global RME while gaining exposure to a wide range of critical business areas.
Key job responsibilities
• You use data analysis and your understanding of business objectives to solve difficult problems to drive decision(s) and action(s) within a project. You analyze difficult business processes to drive improvement.
• You use your knowledge and skills to decide which actions to take to meet goals. You work with Product Manager and stakeholders to understand difficult problems and propose outputs that will meet business needs, deliverables, and timelines.
• You know your team’s business strategy and use your deep business expertise to contribute to it. You build flexible solutions.
• You proactively monitor metrics to maintain awareness of business performance and acquire relevant multi-domain knowledge.
• You identify what needs to be repeatable
versus one-time and solve accordingly. You have a solid understanding of how to extract data through SQL, visualization best practices, and analysis techniques.
• Your analytics solutions provide insights that are inputs to your team and/or stakeholders. Your solutions inform team strategy by providing visibility to business performance, highlighting new opportunities.
• You are clear and concise in your communication.
• You put the right people in the room. You are trusted to present decisions to leaders up to three levels above you (L8).
BASIC QUALIFICATIONS
- Experience in tax, finance or a related analytical field
- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Experience in business or financial analysis
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
PREFERRED QUALIFICATIONS
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience partnering with executive-level leaders to identifying and solving business issues
- Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling
- Experience in Operations, Supply Chain, or Logistics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.