S&OP Manager - Grocery, Amazon Grocery Logistics
DESCRIPTION
Looking to be a part of the next big growth opportunity for Amazon? Want to redefine the future of Grocery Shopping? If yes then you are at the right place.
Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery shopping experience, whether customers are shopping in store or ordering a home delivery or curbside pickup online. We’ve taken our decades of operations and supply chain experience to offer our customers a wide assortment of national brands and high-quality produce, meat, and seafood along with a range of delicious prepared food consistently at low prices, available at their door step in two hours. We’ve also introduced new ways to make grocery shopping more convenient, including the Amazon Dash Cart, which enables customers to skip the checkout line, and new Alexa features to help customers manage their shopping lists and better navigate our aisles.
Amazon Grocery Supply Chain team is looking for a motivated, analytical and passionate supply chain manager who can help us in improving our Sales and Operations Planning (S&OP) process. S&OP is a critical part of the Amazon Fresh Supply Chain which is responsible for bringing efficiencies and reduce costs using data analysis, processes and visualization tools to support our growing business in the US. In this high impact role, you will collaborate with a number of Category and Operations leaders and will use data to drive discussions and gain alignment. It will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoying working with large scale of data.
You will work side by side with a talented team of operators, product managers and software developers in an agile environment to develop product concepts, define requirements and priorities, and decide future roadmaps. This high visibility role is a great learning experience and offers candidates regular exposure to senior leaders in Amazon.
Key job responsibilities
- Own volume planning and forecasting for the Amazon Grocery Network in NA.
- Provide Data analysis support by developing SQL queries and dashboards to facilitate business decisions among the Team.
- Navigate through ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the cross-functional processes and delivering on commitments.
- Work with cross-functional teams to share the entire network business status in a timely manner.
- Work closely with partner teams such as Retail business team, Operations, Technology and Product team to help improve volume planning for the business.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
About the team
Amazon Grocery Logistics (AGL) Supply Chain team includes managing inbound supply chains supporting Grocery Fulfillment Centers (GFC) and Grocery Stores (GS), forecasting volume for under-the-roof operations in GFC, GS and Grocery Distribution Centers (GDC), as well as operating the end-to-end GDC supply chain connecting vendors to spokes. We aspire to provide our customers a fantastic shopping experience on both our online and physical stores by ensuring high in-stock rates, lowering customer friction where possible, improving operational excellence with enhanced predictability of network volumes, and reducing overall Cost-to-Serve (CTS).
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.