FinOps Analyst - Accounts Payable
DESCRIPTION
Job summary
The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement.
Responsibilities include, but are not limited to:
- Working on Complex vendor queries and resolving the queries in a time bound manner
- Working on underlying issues and fixing the root cause/s
- Liaising with internal teams to understand vendor issue and working towards resolution
- Contacting internal stakeholders and coordinating with them on vendor queries.
- All other related task aligned with the role.
Working Conditions:
- Normal Office Environment.
- Report 3x a week to the Pasay office.
- This role will primarily be reporting from 11 am to 8pm Manila time and may also be requested to be on shifting schedule from time to time.
- Work during Holidays as may be required by the Company.
- May be asked to render overtime on critical and peak times as may be required by the Business.
- This role is expected to talk to customers to resolve issues.
Key job responsibilities
- Respond to invoice related inquiries raised by vendors and provide the required resolution to their issues/requests.
- Provide support to business partners requesting assistance in resolving their concerns.
A day in the life
- Reaching out to Vendors for Payee Central adoption and compliance for EMEA (Europe,Middle East and Africa) region
- Reaching out to Vendors for Official Receipts and Sales invoice collection for Philippines
- Calling the vendor when needed or requested
- Reaching out to business partners to resolve the issues raised by the vendors
- Contacting other internal teams to resolve issues
We are open to hiring candidates to work out of one of the following locations:
Manila, PHL
BASIC QUALIFICATIONS
- This is open for fresh graduates of a College degree.
- Good Communication skills
- Experience of working on time critical/ time bound processes
- Working knowledge of Outlook, Excel and Word
PREFERRED QUALIFICATIONS
- Advanced Excel skills are advantageous
- Post graduation or a Master’s Degree Accounting/Finance
- Experience in the BPO industry
- Knowledge of Oracle Financial Application (OFA) experience is preferred
- Knowledge around supplier/vendor payment queries will be preferred.
- Experience in 6 sigma Methodologies; participated in Lean Projects, Quality circles & Creative work groups.
- Open for fresh graduates of a College degree