Key Accounts Manager, Existing Seller Management
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as an Account Manager to grow the 3P marketplace in the Netherlands.
This position is chartered with developing and managing high value accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals related to the Fulfillment by Amazon program. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of existing accounts, along with internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
Key job responsibilities
- Manage Market Place Sellers to build their business on amazon starting from acquiring selection, content creation, inventory management, to orders fulfillment.
- Analyze customer data and make recommendations in order to maximize the potential of the opportunity.
- Achieve targeted growth of both the quantity and quality of selection, seller performance and sales.
- Understand the e-commerce industry and competitive environment including knowledge of competitive product offerings.
- Engage with sellers to understand their needs and fit with amazon Services product set.
- Assist internal partners to drive change, remove roadblocks and accomplish daily.
- Work closely with internal stakeholders and cross- functional teams (Content, Marketing, Order Management, and Warehouse) to facilitate seller/account’s growth.
- Become an expert on one or more development programs (international expansion, logistics and supply chain, promotions, advertising, marketing brand management, etc.) that allow partner sellers to maximize their sales performance on all Amazon Marketplaces in Europe.
- Drive critical projects to support setting the foundations of the newly created fulfillment organization within NL 3P in the Netherlands.
A day in the life
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's degree
- Fluent Dutch and English language skills (both on C1+ level)
- 5+ years of successful enterprise class sales experience, preferably in the eCommerce, Marketplace, retail technology.
- Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required.
- Experience in selling nascent products/ services into new markets is strongly desired.
- Excellent business judgment with strong written and oral communication skills.
- Strong working knowledge of Excel and MS Office applications
- Superior analytical abilities and quantitative skills. Comfortable with complex financial data.
- Polished communication skills - speaking, writing, presenting and negotiating.
- Ability to think and lead in a high-energy, fast-paced, ambiguous environment
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously.
PREFERRED QUALIFICATIONS
- 5+ years in external facing roles experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with SQL or willingness to learn.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.