EG NL Research Analyst, EG FC Network Loss
DESCRIPTION
As an FC Network loss research analyst, you will work closely with the fulfilment network loss manager, ICQA field teams in both FCs, security and loss prevention teams and FBA reimbursement investigator to research and identify root causes of losses and damages through thorough analytic and on field research and inspection to identify opportunities and MOs to improve FC network loss and FBA reimbursements.
Key job responsibilities
As FC Network Loss Analyst you will be responsible on:
* Daily data mining for FBA units adjustments and Daily Damages
* Research adjustment root causes and reporting them.
* Drive actions with the relevant stake holders to decrease losses.
* Report and escalate abuse MOs in both Concessions and FBA Reimbursements.
* Lead FC NL quality control associates during the shift to target top offending abusers and inspect their arrivals and units.
*Development of data collection processes and data management systems
*Maintenance of data integrity (0% error rate)
*Designing of queries, compiling of data, and generation of reports in MS Access and Excel
*Charting and graphing of data for reporting purposes
*In depth research of defect trends
*Data collection and entry as needed
*Data mining and problem solving
About the team
EG FC Network Losses is part of AMET ICQA and L&D organization that supports AMET operations to enhance cost metric by reducing concessions, lost and damaged items under the FC roof.
BASIC QUALIFICATIONS
* High school or equivalent
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
* Flexibility in shifts, weekends and holidays
* Strong Interest, motivation, knowledge and experience with Excel, VBA, SQL and python (1 year of experience).
PREFERRED QUALIFICATIONS
* 2+ years of Microsoft Office products and applications experience