Sr. Technical Program Manager
DESCRIPTION
Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.
The Amazon Business Onsite Buying Experience team owns the end-to-end website experience for AB customers, from 1) product discovery, 2) setting purchase controls to manage their buyers’ experience, 3) finalizing purchase, and 4) post-purchase experiences. To enable organizations to guide their employees to buy more confidently and comply with organizational goals, we are looking for an experienced Senior Technical Program Manager (TPM) to lead our Guided Buying and Credentials-Based Purchasing purchase controls. These areas are pivotal to represent the voice of the business, and help organizations unlock the full potential of Amazon Business.
The role deals with significant ambiguity, arising from the need to understand stakeholder teams’ business goals, product requirements, technical systems that are vastly complex, and coordination and collaboration with multiple partner teams. You must be a passionate advocate for the customer, always looking to invent and simplify on their behalf. You must think big and build a solution that can scale to meet the global needs of thousands of customers spending millions of dollars with Amazon Business each year. You must earn trust with technical credibility, pragmatic decision making, and follow through working with technology teams across Amazon. And you must dive deep into the technical and user experience details to ensure we exceed the high expectations of our customers every day. This role requires strong analytical capabilities, stellar verbal and written communication skills, and a zeal to rapidly test/learn/iterate in a fast-paced, high-energy environment.
The role is inherently cross-functional, and will require strong collaborative skills and ability to engage leaders from technical, UX, legal, and go-to-market teams (sales, marketing, and professional services) to drive consensus on tech dependencies, approaches, and ownership, manage timelines and risks, and communicate the progress to senior leaders and stakeholders.
The team is geographically distributed, with primary locations in United States and Spain. The role will be based in Austin. It will provide international travel opportunities, in particular to Madrid, Spain.
If you are seeking your next challenge and are intrigued by the aforementioned description, let's chat!
Key job responsibilities
• Drive and deliver multiple complex projects simultaneously
• Provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints
• Work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps
• Lead cross functional development teams from design through delivery
• Accountable for driving the entire product lifecycle, from product definition through specification, coding, quality assurance, data security and privacy, and launch to the world
• Communicate with senior leadership on status, risks and change control
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 5+ years of working directly with engineering teams experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience developing and executing/delivering product and technical roadmaps
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.