Vendor Systems and Experiences

Amazon has become a leader in eCommerce by offering customers a vast selection, low prices and fast delivery. The Vendor Systems and Experiences Team plays a significant role in shaping that shopping experience by providing the technology Amazon uses to onboard, manage and communicate with vendors.

To offer the wide selection of products you see on Amazon.com, we work with tens of thousands of vendors, from large companies to mom-and-pops. So effective vendor engagement and management is crucial, especially at the scale of Amazon’s operations.

Our teams of product managers are identifying opportunities to streamline business processes, optimizing for time and efficiency, and innovating new models for eCommerce vendor engagement. Our developers and designers are building large-scale distributed systems to enable our vendor management teams, and developing platforms and interfaces for vendors to operate their businesses on Amazon.com.

By streamlining and automating vendor processes we directly influence Amazon’s ability to get products into our warehouses and into the hands of customers. We see the value of our work in the success of our vendor partners and the confidence our customers have that they will find what they are looking for on Amazon.com.