Sr. Business Intelligence Engineer, Search Experience Science , Search Assistance
DESCRIPTION
Amazon Search is seeking a Senior Business Intelligence Engineer to drive data-driven insights and analytics for our Search Assistance features, including Autocomplete and Spelling Correction experiences. These critical features serve hundreds of millions of customers and generate billion-dollar business impact by helping customers efficiently navigate Amazon's vast product catalog.
Key Deliverables:
• Own and maintain the Search Assistance Weekly Business Review (WBR) reporting suite, providing critical business insights to leadership
• Develop and maintain comprehensive Autocomplete Widget Dashboards to monitor feature performance and customer engagement
• Build and maintain automated reporting for P0 metrics
• Lead rapid-response analytics for critical escalations and customer experience issues
As a Sr. BIE, you will:
• Design, develop, and maintain complex data pipelines to process and analyze large-scale search interaction data
• Create comprehensive dashboards and reports using tools like QuickSight/Tableau for real-time monitoring
• Partner with Applied Scientists and Engineers to measure the effectiveness of ML models
• Build analytical frameworks to evaluate A/B test results
• Develop automated monitoring systems for business-critical metrics
• Lead cross-functional analytics initiatives with product, science, and engineering teams
BASIC QUALIFICATIONS
- 10+ years of professional or military experience
- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
PREFERRED QUALIFICATIONS
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.