Senior Operations Associate, Amazon Retail India
DESCRIPTION
- Work as a brand/ seller POC to ensure regular inventory replenishment and input metrics
- Hand hold multiple brands by supporting on inventory inbounds to FCs
- Work with external Ops stake holders to troubleshoot inbound issues
- Primary contact for any brand escalation on catalogue / inventory / Operations related issues
Key job responsibilities
- Work as a brand/ seller POC to ensure regular inventory replenishment and input metrics
- Hand hold multiple brands by supporting on inventory inbound to FCs
- Work with external Ops stake holders to troubleshoot inbound issues
- Primary contact for any brand escalation on catalogue / inventory / Operations related issues
A day in the life
Check daily inbound capacities across FCs
Check on weekly forecasts shared with FCs
Check with vendors on stock readiness
Check on Out of Stock SKUs prioritization
Audit customer-facing metrics at vendor level
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Excel PIVOT & VLOOKUP and other basic formulas
PREFERRED QUALIFICATIONS
- Experience in e-commerce, digital marketing, customer service delivery or digital sales
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