HR Specialist, Screening, BGC & DT Operations
DESCRIPTION
Screening Services creates a safe and trustworthy workplace for all Amazonians by delivering pre and in-employment background checks. Amazon is the fastest growing large employer in the world, and we need to deliver screening services at the fastest rate, with the highest quality, and with the maximum flexibility – a unique business problem that no other company in the world is facing. The diversity of workers at Amazon is unprecedented, and this is creating a need for a new service.
As HR Specialist, you will be required to handle existing and future pipeline programs to deliver quality customer service to Amazon's many diverse businesses. You will interact with a fast-moving customers, and your challenge will be to execute a complex operation with compliance, quality, and speed so that customer engagements can move forward. You will require data-driven judgment, and be able to earn trust with your customers.
Core responsibilities:
· Initiate background checks with vendors and ensure checks are fulfilled within SLA.
· Adjudicate background checks, particularly in complex scenarios requiring high judgement. This includes research and documentation in alignment with regulatory guidance.
· Produce operational reports
· Support and document screening requirements and processes for customer accounts
The successful candidate will have a demonstrated track record of:
· Executing a complex operation requiring attention to detail and high judgment.
· Demonstrating a bias for action and an ability to deal with great ambiguity.
· Agility and ability to adapt quickly to changing requirements and demands
· Successful project delivery, particularly in deploying new processes and process improvements.
· Documenting business requirements and specifications, working cross-functionally with customers, legal, service teams, technology, and vendors.
BASIC QUALIFICATIONS
- 3+ years of human resources experience
- Experience with HR processes and systems
PREFERRED QUALIFICATIONS
- Experience with process improvement and stakeholder management
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $94,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.