Program Manager, MX Market Place
DESCRIPTION
Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s MX team!
The Marketplace or “Selling on Amazon” business exists in many countries and is a significant percentage of the total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection. We are all striving to improve Seller experience and enable LATAM Sellers to be successful selling through Amazon.com.
Processes are either existing or to be built.
We are seeking an experienced Program Manager to join the Market PLace team to build solutions to help Sellers scale their business on Amazon. The role will develop and drive programs that will have a direct impact on the Sellers' and customers' experience.
The Program Manager will own program plans, optimizing stakeholder communication, and coordinating critical operational process and compliance impacts to our organization. This role will also have responsibility for aligning the programs and roadmaps, and collaborating with business and development teams across the company to manage the end to end delivery.
Key job responsibilities
Role and responsibilities:
-Develop new programs/solutions and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders, business groups, product managers, operations associates and tech leads.
- Interact with multiple teams to identify gaps in selling partners abilities and determine services to be offered through third-party service providers
- Define service scope, find and develop partners
- Launch new services/partners and drive adoption by selling partners
- Support coordinating marketing content, experience, and strategy for generating awareness
- Track and report KPIs for all services
BASIC QUALIFICATIONS
- Bachelor's degree
- 5+ years of working cross functionally with non-tech teams experience
- Experience in program or project management
- Speak, write, and read fluently in English
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PREFERRED QUALIFICATIONS
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.