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Software Development Engineer, Conversational AI Modeling and Learning

Job ID: 2869161 | Amazon Development Centre Canada ULC

DESCRIPTION

Join our innovative team at the forefront of AI technology! We're developing innovative conversational agents using Large Language Models (LLMs) to revolutionize customer interactions. You'll have the opportunity to shape the future of AI-driven communication and problem-solving.

At Alexa Conversational AI Modeling and Learning (CAMEL), we're passionate about creating AI agents that can engage in natural conversations, entertain users, and autonomously solve complex tasks. As a Software Development Engineer on our team, you'll play a crucial role in building and re-architecting tier-1 services that orchestrate and execute multi-modal conversational agent requests. Your work will directly impact how our AI understands and responds to user needs, from selecting the best prompts to interpreting LLM outputs and creating actionable plans.


Key job responsibilities
- Ability to quickly learn SOTA technologies and algorithms in the field of Generative AI on greenfield projects to participate in our journey to build the best conversational agent.
- Responsible for the development and maintenance of key platforms needed for connecting LLMs to actual user requests and real world APIs which act on them required for building conversational agents.
- Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.
- Work closely with Applied scientists to handle myriad of conversational use cases along with optimizing latency, cost and capacity.
- Work in an Agile/Scrum environment to deliver high quality software in a fast-paced environment.

A day in the life
Your typical day might involve brainstorming new approaches to enhance our AI's conversational abilities, coding and testing new features, and collaborating with colleagues to solve complex technical challenges. You'll have the opportunity to work with state-of-the-art technologies and contribute to ground breaking advancements in AI.

About the team
We're a diverse and inclusive group of passionate technologists committed to pushing the boundaries of AI. Our team values creativity, collaboration, and continuous learning. We foster an environment where everyone's ideas are welcomed and celebrated.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.