Programmer Writer, Lambda, Serverless Compute
DESCRIPTION
The best docs happen when technical writers “write what you know.” If you know—or are eager to learn about—serverless software development and if you’ve been a technical writer or worked in another role with a heavy written communication focus, we would love to have you apply to join us as a Programmer Writer for the AWS Lambda docs team.
This is a mid-level technical writing role, requiring both the ability to deliver independently and to collaborate effectively with the other Lambda writers. Ideally, you have both a technical background that enables easy interaction with technical experts on partner teams and a demonstrated ability to deliver high-quality technical documentation.
To thrive in this role, you need to love jumping into new technology, experimenting, and learning new ways to build applications. And you should understand the value of serverless cloud architecture (https://aws.amazon.com/serverless/). You’ll be working with writing peers, product managers, solutions architects, and internal developers. Being comfortable asking questions and learning quickly is essential to move at an Amazonian pace.
This heart of this role involves acting as the technical interface between the customer and the work of our talented developer teams. The AWS Serverless Compute group is constantly delivering new features and experiences. Both existing and potential customers must fully understand these developments to use and love them. Though the role is demanding, you’ll have the full support of experienced peers and of a product team that understands and appreciates the value of well-developed technical documentation.
So: If you can code, love to learn, and have a strong background in writing for a technical audience, please apply!
Code: 10027, 10028, 10030
Key job responsibilities
Support service launches and improve customer experience for existing docs as follows:
* Author and deliver high-quality documentation to support service launches
* Develop and implement documentation and cross-team projects to improve ease of use for building serverless applications
* Engage with customers, gather data and feedback, and report insights around content performance metrics
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
This team is part of AWS Utility Computing:
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
BASIC QUALIFICATIONS
* Degree or certification in a relevant technical field or equivalent experience
* A minimum of 3 years of experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionals
* Strong writing skills: clarity, brevity, organization
* Experience using content publishing tools to write, format, manage, and publish technical content on the web
* Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go
PREFERRED QUALIFICATIONS
* Thorough understanding of AWS Lambda and serverless development on the AWS platform.
* Familiarity with using and following a style guide
* Experience designing, planning, and delivering content that meets the needs of a technical audience
* Experience working directly with teams of software engineers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,100/year in our lowest geographic market up to $173,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.