Senior Risk Manager, Transportation Risk & Compliance
DESCRIPTION
Do you want to help Earth’s most customer-centric company design, implement, and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?
The ideal candidate will be an innovative leader who obsesses over Delivery Service Providers. They will be energized by working with cross-functional teams. Should have a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization, and will deliver results that help customers and sellers. They will have track record of working across policy, legal, product, engineering, data science and operations teams to deliver successful program launches.
Key job responsibilities
- Understand Delivery Service Provider (DSP) concerns and develop a good understanding of issues related to DSP Experience and Tool Quality.
- Define roadmaps to achieve business goals, which includes solving for key drivers of DSP issues and designing solutions that eliminate issues
- Design, develop, and deploy programs in partnership with product, engineering, policy and science teams
Work with business stakeholders and tech teams to define needs, build solutions, and measure results
- Clarify and drive short-term and long-term project priorities and commitments, as well as establish and maintain clear chains of project and program management and accountability
- Lead and manage day-to-day program requirements with operations teams and program and product managers
- Plan and conduct business reviews and reporting, including program flashes, ops optimization
- Report on key metrics and performance indicators to measure overall program performance and provide foundation for continuous improvement
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience engaging with regulatory agencies in permit applications or equivalent
- Experience in warehouse operations and logistics or equivalent
PREFERRED QUALIFICATIONS
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.