FinOps Manager
DESCRIPTION
The successful candidate will lead a team which ensures that our financial operations are prepared for our continued expansion and will reports into Sr. FinOps Manager. This will include managing a team that works with our Retail partners, finance, fulfillment center operations teams to ensure we service our vendors in a manner fitting with our "Customer Obsession" philosophy.
The FinOps Manager is responsible for smooth operations of WW Vendor Payables/Receivables operations at Amazon Philippines, which includes Vendor Queries related to payment, disputes, vendor master setup for Inventory and other proactive Vendor Payables activities. This position will be responsible for a process within Finance Operations including: hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex issues with internal and external business partners.
The successful candidate will work towards innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers/ vendors.
Working Conditions:
- Normal Office Environment.
- Report daily to the Pasay office.
- This role will primarily be reporting on mid shift and may also be requested to be on shifting schedule from time to time including night shift.
- Work during Holidays as may be required by the Company.
- May be asked to render overtime on critical and peak times as may be required by the Business.
BASIC QUALIFICATIONS
- Completed Bachelor's Degree or Master's Degree (MBA/M.Com)
- Must have 5+ years of related experience and minimum 3+ years of people/ team management experience in Finance operations/ Contact management/ Helpdesk/Account Payable/ PTP / Accounts Receivable / OTC.
- Experience working in a multi-national organization or in a multi cultural setting.
- Worked in Customer focused teams (both Internal / External).
- Interpersonal skills including written and oral communication skills.
- Experienced handling at least 10 direct reports.
- Have worked on improvement projects or transitions.
PREFERRED QUALIFICATIONS
- Retail industry experience
- Green Belt / Black Belt Certification
- Experience of using Oracle Financial Applications
- European language knowledge ( French, Italian, German or Spanish) is a plus but not required
- Experience in Handling bilinguals as direct reports.
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