Benefits MGR, Life Insurance, Global Financial Health
DESCRIPTION
The Amazon Global Benefits team is seeking a Benefits Manager (Benefits Specialist III) to own and build the next generation life and variable insurance benefit experience. This role will raise the bar on the end-to-end experience Amazonians have and will be accountable for managing program performance, building, inventing, and simplifying the experience for life and variable insurance benefits.
Amazon offers life insurance options to eligible employees starting on day one, that are customer obsessed and innovative. The ideal candidate must be able to work collaboratively with internal and external partners. You will work in a dynamic, ambiguous and fast-paced environment with a team focused on insurance benefit strategy, design, and delivery.
This role is based in Seattle, WA (HQ1). Periodic domestic business travel is required.
Key job responsibilities
- Translate voice of customer data into strategic program management recommendations to enhance member experience
- Conduct on-going deep business analysis of program spend and partner with the business in identifying potential savings and efficiencies
- Apply deep industry knowledge to write white paper proposals and recommendations to develop/enhance program/process design.
- Candidate will influence and communicate across multiple internal and external teams
- Work collaboratively with vendor partners, and internal cross functional teams to build and implement medical benefit design and process improvements at scale
- Develop efficient workflows for internal and external technical teams to build new medical solutions and cross-vendor integrations
- Manage multiple concurrent projects
- Influence all aspects of the vendor engagement based on depth of experience including industry and compliance standards. Drive end-to-end solutions with internal business partners and vendor(s).
- Monitor, document, analyze and resolve member escalations
- Be the life insurance plan SME and own the coordination of procurement, finance, communications, contracting and compliance
- Manage appeals/exception/escalation process and documents all decisions
- Develop proposals and summary documents for senior leaders
About the team
The Global Financial Health team’s mission is to support overall employee financial health. We maximize partnerships when feasible and build new programs when necessary. We constantly bring forward big ideas and emerging topics from the personal finance industry. We act as thought leaders and subject matter experts in the space of personal finance, the employee financial benefits industry, and financial benefit public policy globally. Per our Leadership Principal, “Size and Scale bring Broad Scope and Responsibility,” we provide information, tools, and solutions to help employees take steps toward increased financial health.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of vendor management experience
- Bachelor's degree in finance, accounting or related field
PREFERRED QUALIFICATIONS
- 5+ years of leading large complex programs experience
- Master's degree in finance, accounting or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,100/year in our lowest geographic market up to $201,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.