Program Manager, Robotic Sortation Tech
DESCRIPTION
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.
The Robotics Sortation Program team is seeking a customer obsessed and motivated Senior Program Manager (Sr. PM) to manage retrofit design programs. Initially, this role will focus on delivery of in flight programs but will pulled into programs as early as the concept phase for next generation Robotics Operations Solutions. The Sr. PM provides operational and analytical leadership while connecting multi-disciplinary teams building systems-of-systems warehouse automation. This role requires work across technical teams in Industrial Design, Hardware Engineering, and Program/Product Management, as well as downstream execution teams such as Supply Chain, Operations, Finance, and Deployment Engineering to implement efficient collaboration and scaling mechanisms and support Amazon Robotics’ growth. You will lead improvements to our design and installation processes, tools, and methods of communication to ensure higher quality outcomes in shorter amounts of time. You will connect teams in Hardware, Supply Chain, and Finance with regional Program Managers to improve execution efficiency as Amazon Robotics Solutions scale and expand globally.
If you are a Project Manager, Program Manager, or Engineer looking to grow your skills in project/program management, with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment & logistics technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. They should also have a strong bias for action to keep up with the face pace of Amazon Robotics and an ability to drive continuous process improvement while collaborating with cross-functional operational and development teams to solve problems and implement new solutions.
Key job responsibilities
* Lead the effective and efficient delivery of complex sortation solutions, working across all engineering disciplines.
* Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables
* Collaborate cross functionally to support extensible solution development and integration. An ideal candidate has experience with complex system design, including experience integrating hardware and software deliverables
* Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results
* Lead the development and decomposition of comprehensive functional requirements & specifications, partnering with Product Management and Systems Engineering.
* Identify, assess, track and mitigate issues and risks at the program level
* Create, maintain and disseminate project information to stakeholders
* Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
* Develop and drive engineering project schedules
* Deliver programs across all engineering disciplines including Hardware, Software, Solutions, Regulatory Compliance, System QA, and Deployment.
* Partner with groups external to the Sortation Team to successfully deliver on project goals
* Triage, prioritize, and execute against incoming requests from the field or partner teams
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
The AR Sortation Solutions Vertical is responsible for delivering and maintaining high performing package sortation solutions thoroughout the network. The team collaborates closely with our customers as well as with other verticals, core engineering and orgs, including Supply Chain, Manufacturing, Tech Ops, GSS, Manipulation, Mobility, Core Software, Deployment Engineering, World Wide Design Engineering (WWDE), Sort Tech, and Construction.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.