Sr. Technical Program Manager, Incident Prevention Analytics
DESCRIPTION
Amazon’s Incident Prevention Analytics team (IPA) in Dublin is looking for a Sr. Technical Program Manager to drive programs improving Amazon's service reliability.
Ensuring a highly available experience is a massive challenge across 26 marketplaces’ websites & mobile-apps, powered by tens of thousands of backend services. Multiply this width of scope with the depth of complexity introduced by the diversity of those services’ implementation choices, consumption of AWS’ services, frequent software updates, new feature launches, and you begin to get the picture.
As a Sr. Technical Program Manager you will be responsible for scoping and delivering large programs end-to-end. Your responsibilities will include program definition via collection of business and systems requirements from internal and external customers, writing specifications, driving program schedules from design to release, and managing the launch and roll out. You will lead and coordinate design/implementation efforts between internal teams and outside vendors to develop optimal solutions.
You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote program teams. You will be expected to deliver initiatives that benefit all of Amazon while leveraging the latest technologies in AWS, big data and machine learning. If you love shipping critical high-performance products focused on reliability, monitoring, networking, data processing and security, and have passion for operational excellence, we have the right job for you.
BASIC QUALIFICATIONS
- Experience in technical product or program management
- Experience working directly with engineering teams
- Experience in software development
- Experience in technical program management working directly with software engineering teams
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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